Privacy policy

MakeMeLook, together with its affiliates, values your privacy and is committed to protecting any information we collect from you or collect about you. This Privacy Policy describes our practices regarding the collection of Personal Data when you use our website and services, referred to as the "Services". It is important to note that this Privacy Policy does not apply to the content we process for our business customers, including our API. The management and use of this data is governed by the agreements we enter into with our customers and partners regarding the availability and use of these services.

1. What Information We Collect

This includes personal information you provide, such as identification, basic account data, characteristics of protected classifications, business information, photographs and videos (including facial images), location-related information, audio or visual information (including photos, videos, and voice recordings), and sensitive personal information. In addition, we collect account information when you create an account, which includes your name, contact information, account details, payment card details, and transaction history.

User-Generated Content, Communication and Social Media Information

We may collect Personal Information from you when you use our Services, including any input, file download, or feedback you provide. In addition, if you communicate with us, we may collect your name, contact information, and the content of your communications. In addition, if you interact with our social media pages on platforms such as Instagram, Telegram, Facebook, Twitter, YouTube, and LinkedIn, we may collect Personal Information from you, such as your contact details. Finally, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.

Technical information

We may collect certain types of personal information automatically when you use our services. This includes the following types of information:

Log Data: This refers to information that is automatically sent by your browser whenever you visit our website. This includes your Internet Protocol IP address, browser type and settings, the date and time of your request, and details of how you interacted with our website.

Usage Data: We may also collect information about how you use our services. This includes the types of content you view or interact with, the features you use, and the actions you take. In addition, we may collect data such as your time zone, country, access dates and times, user version, computer or mobile device type, computer connection, IP address, and similar information.

2. How We Use Your Information

We may use Personal Information and basic account data for certain purposes, including but not limited to providing, analyzing, and improving our Services, communicating with individuals, developing new programs and services, preventing fraud and ensuring the security of our IT systems, complying with legal obligations, and protecting our rights, privacy, security, or property, and those of our affiliates. users or other third parties.

Aggregated or de-identified information

Our company prioritizes the aggregation and de-identification of personal information. The main reasons for this are to analyze the effectiveness of our services, improve existing features, introduce new features, and promote research. We also study the general behavior and characteristics of our users. This aggregated information is shared with third parties. This aggregated information is collected through our Services, cookies, and other methods described in this Privacy Policy. We take strict measures to ensure that de-identified information remains anonymous and cannot be re-identified.

Use of Content

We use user-submitted Content to improve our Services, especially when training the models on which MakeMeLook operates. For detailed instructions on how users can opt out of having their Content used to train our models, please contact us at help@makemelook.ai.

3. How We Share Your Information

Under certain circumstances, we may share your Personal Information with third parties without further notice to you, unless required to do so by law. These third parties include vendors and service providers who help us meet our business requirements and perform specific tasks. This may include the transfer of Personal Information to hosting, cloud and other IT service providers, as well as event management services, email and newsletter software, and web analytics services. However, these parties may only access, process, or store Personal Information as part of their duties to us.

Business Translations

In the case of strategic transactions, such as reorganization, bankruptcy, bankruptcy proceedings, or transfer of services to another vendor, your Personal Information and other data may be shared with counterparties and other parties involved in the transaction. In addition, as part of a transaction, your information may be transferred to a successor or affiliate along with other assets.

Legal Requirements

If we are required by law or in good faith to comply with legal obligations, including national security or law enforcement requirements, to protect our rights or property, to prevent fraud, to act in emergency circumstances to protect the personal safety of users of the Services or the public, or to protect against legal liability, we may disclose your Personal Information.

Partners

We may disclose Personal Information to our affiliates that relates to any entity that controls, is under the control of, or is under common control with MakeMeLook. Our affiliates may use the Personal Information we share in accordance with this Privacy Policy.

4. Data security

We employ reasonable technical, administrative, and organizational measures to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction, whether online or offline. However, it is important to note that no data transmission via the Internet or e-mail is completely secure or error-free. In particular, emails sent to or from us may not be secure. Therefore, you should exercise caution when deciding what information you send to us through the Service or by email. We also want to clarify that we are not responsible for any circumvention of privacy settings or security measures on the Service or on third-party websites.

Data Retention

We only retain your Personal Information for as long as necessary to provide you with our Services or for other legitimate business purposes, such as resolving disputes, ensuring security, or complying with our legal obligations. The length of time we retain Personal Information depends on various factors, including the volume, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.

Anonymization of data

We may anonymize or de-identify your Personal Information (so that it can no longer be associated with you) for research or statistical purposes. In such cases, we may use this information indefinitely without further notice to you.

5. Children's Privacy

Our Services are not intended for children under the age of 13. MakeMeLook does not knowingly collect Personal Information from children under the age of 13. If you suspect that a child under the age of 13 has provided Personal Information to makeMeLook through our Services, please contact us at help@makemelook.ai. We will carefully review any such notices and, if necessary, remove Personal Information from our databases. If you are 13 years of age or older but under 18, you must obtain your parent's or guardian's consent to use our Services.

6. Your rights

Depending on where you are located, whether in the Russian Federation, the EEA, the United Kingdom, or anywhere else in the world, you may have certain legal rights in relation to your Personal Information. These rights include the ability to

  • Access to Your Personal Information.

  • Deletion of Your Personal Information.

  • Correcting or Updating Your Personal Information.

  • Transfer of Your Personal Information to Another Location.

  • Withdraw your consent to the processing of your Personal Data where we rely on consent as the legal basis for the processing.

  • Object to the processing of your Personal Information or restrict it where we rely on legitimate interests as the legal basis for the processing.

If you have a MakeMeLook account, you can exercise some of these rights through your account. However, if you are unable to do so, please send your request to help@makemelook.ai.

7. Foreign Users

When you use our Service, you acknowledge and understand that your Personal Information will be transferred from your current location to our facilities and servers located in the Russian Federation.

Legal Basis for Processing Personal Data (for Users in the Russian Federation)

We process your personal data on the basis of the following legal bases in accordance with the laws of the Russian Federation:

  • Conclusion and performance of a contract: We process your personal data in order to enter into and perform a contract for the provision and support of our Services. This includes the processing of account data, content, and technical information necessary for the operation of the Service. If you choose not to provide the required information, we may be limited in our ability to provide you with the Services.

  • Legitimate interests: We process your personal data to protect our legitimate interests, including protecting the Services from abuse and fraud, and to improve, develop, and market our Services. This may include the processing of account data, content, social information and technical information. We also provide instructions that explain how you can opt out of our use of your data to improve our models.

  • Consent of the Data Subject: We may ask for your consent to process personal data for specific purposes that will be communicated to you. You have the right to withdraw your consent at any time, which will result in the cessation of data processing for these purposes.

  • Compliance with legal obligations: We process your personal data in cases where it is necessary to comply with the requirements of the applicable legislation of the Russian Federation, as well as to protect our rights and legitimate interests, safety and property, including to ensure the safety of users and third parties.

The processing of personal data is carried out in strict accordance with the legislation of the Russian Federation on personal data, including compliance with the principles, conditions and methods of personal data processing.

Data transfer

If it is necessary to transfer personal data outside the Russian Federation, we take all necessary precautions provided for by the legislation of the Russian Federation. Such transfer is carried out in accordance with applicable international treaties, agreements and other legally sound mechanisms that ensure the proper protection of personal data.

Data Controller

According to the legislation of the Russian Federation on personal data, the data controller (operator) is a legal entity registered at 9 5th Kozhukhovskaya Street, Moscow, 115193, which organizes and (or) carries out the processing of personal data, as well as determines the purposes of personal data processing, the composition of data to be processed, actions (operations) performed with personal data.

8. Rights of Personal Data Subjects in the Russian Federation

In accordance with the Federal Law "On Personal Data" and within the framework of exceptions defined by law, citizens of the Russian Federation have special rights in relation to their personal data. These rights include:

  • The right to confirm the processing of personal data by the operator and to access your personal data

  • The right to request the rectification, blocking or destruction of your personal data if it is incomplete, outdated, inaccurate, illegally obtained or is not necessary for the stated purpose of processing;

  • Right to withdraw consent to the processing of personal data

  • The right to protection of one's rights and legitimate interests, including the right to appeal to the courts in case of violation of one's rights.

According to the current legislation of the Russian Federation, personal data operators are not entitled to disclose or distribute personal data without the consent of the data subject, except as provided by law. We do not process personal data in order to obtain conclusions about the identity of data subjects in ways that are contrary to the legislation of the Russian Federation.

If you are a citizen of the Russian Federation and wish to exercise your rights, please send your request to help@makemelook.ai.

Disclosure of Personal Information

We provide a comprehensive and detailed explanation of how we disclose Personal Information. For more information about the Personal Information we collect, please refer to the "What Information We Collect" section above. To understand how we use Personal Information, please see the "How We Use Your Information" section above. In addition, details of how we store personal information can be found in the "Data Security" section above.

We disclose identifiers, such as contact details, to our affiliates, service providers, law enforcement, and parties involved in Transactions. This includes sharing Commercial Information, such as transaction history, network activity information such as Content and how you interact with our Services, and Geolocation data. In addition, we also share Sensitive Personal Information, such as your account login credentials, with our affiliates, service providers, law enforcement agencies, and parties involved in transactions.

Verification

We disclose identifiers, such as contact details, to our affiliates, service providers, law enforcement, and parties involved in Transactions. This includes sharing Commercial Information, such as transaction history, network activity information such as Content and how you interact with our Services, and Geolocation data. In addition, we also share Sensitive Personal Information, such as your account login credentials, with our affiliates, service providers, law enforcement agencies, and parties involved in transactions.

Authorized Agents

You have the option to submit a request regarding your personal data through an authorized representative. In this case, the representative must provide a notarized consent on your behalf. We may also ask for proof of your identity and proof of your permanent residence in the Russian Federation. Inquiries from authorized representatives should be sent to the following email address: help@makemelook.ai.

9. Links to Other Websites

Our MakeMeLook Service may contain links to websites that are not operated or controlled by MakeMeLook, such as social media platforms (referred to as "Third Party Sites"). Any information you share with these third-party sites will be governed by their specific privacy policies and terms of service, not this Privacy Policy. The inclusion of these links does not imply that MakeMeLook endorses or has reviewed these sites. To learn about the privacy practices and policies of these third-party sites, please contact them directly.

10. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. If such changes occur, we will update the policy on this page, unless applicable law provides for a different form of notice. If you continue to use our Services or share your Personal Information with us after we have posted an updated Privacy Policy or notified you by other means, you consent to the updated Privacy Policy.

11. How to Contact Us

Please contact customer support if you have any questions that are not yet addressed in this Privacy Policy.